Last updated: 18 August 2025

1. Introduction

Atlas Valley Group (“Company”, “we”, “our”, or “us”) operates the brand Trathlete through the website [www.trathlete.com] (the “Website” or “Platform”). We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform to book or host experiences, activities, or events.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide

  • Account information: name, email, phone number, password.
  • Profile information: profile photo, preferences, bio.
  • Booking information: details of reservations, payments, dates, and chosen activities.
  • Host information: identity verification, banking/payment details, availability of activities.
  • Communications: messages you send to us or to other users via our platform.

2.2 Information We Collect Automatically

  • Usage data: IP address, browser type, device type, operating system, referring URLs.
  • Cookies and tracking: session cookies, analytics cookies, and similar technologies.

2.3 Information From Third Parties

  • Identity verification partners.
  • Payment service providers.
  • Marketing and advertising partners.

3. How We Use Your Information

We use personal data to:

  1. Provide, operate, and improve our services.
  2. Facilitate bookings between guests and hosts.
  3. Process payments and refunds securely.
  4. Verify user identities and prevent fraud.
  5. Communicate with you about your account, reservations, and support requests.
  6. Send marketing communications (only with your consent).
  7. Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data on the following legal grounds:

  • Contractual necessity – to provide the service you requested (e.g., booking).
  • Legitimate interests – for fraud prevention, security, and service improvements.
  • Consent – for marketing and optional cookies.
  • Legal obligations – to comply with tax, accounting, and regulatory requirements.

5. How We Share Your Information

We may share personal data with:

  • Hosts and Guests: to facilitate bookings.
  • Payment providers: to process payments securely.
  • Service providers: IT hosting, analytics, and customer support tools.
  • Authorities: if required by law, regulation, or legal proceedings.
  • Business transfers: if we merge, acquire, or sell part of our business.

We never sell your personal data.

6. International Data Transfers

If you access our platform outside the European Economic Area (EEA), your information may be transferred to servers located outside your country. We ensure appropriate safeguards (such as Standard Contractual Clauses) to protect your data.

7. Data Retention

We retain your personal data only as long as necessary:

  • For active accounts – until you delete your account.
  • For transactions – up to 6 years for tax and legal compliance.
  • For marketing – until you withdraw your consent.

8. Your Rights (GDPR & Applicable Laws)

You have the right to:

  1. Access the personal data we hold about you.
  2. Request correction of inaccurate or incomplete data.
  3. Request deletion (“right to be forgotten”).
  4. Restrict or object to data processing.
  5. Data portability (receive your data in a structured format).
  6. Withdraw consent at any time.
  7. Lodge a complaint with your local data protection authority.

9. Cookies Policy

We use cookies and similar technologies to:

  • Keep you logged in.
  • Remember preferences.
  • Analyze usage and improve performance.

You can manage your cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, you can contact us:

Atlas Valley Group – Trathlete
Email: [Insert official email]
Address: [Insert company registered address]